What’s the Difference? Service Animals vs. Emotional Support Animals vs. Therapy Pets

In recent years, animals have played increasingly important roles in supporting people’s health and well-being. But not all support animals are the same — and understanding the difference is essential, especially when it comes to rights, responsibilities, and access to public spaces.

So what’s the difference between a service animal, an emotional support animal (ESA), and a therapy pet? Let’s break it down.

What’s the Difference? Service Animals vs. Emotional Support Animals vs. Therapy Pets


Service Animals: Task-Oriented Helpers

Service animals are specifically trained to perform tasks for a person with a disability. These tasks directly relate to the individual’s condition — for example, guiding someone who is blind, alerting a person with epilepsy before a seizure, or helping someone with PTSD interrupt panic attacks.

🟢 Protected under the Americans with Disabilities Act (ADA)
🟢 Allowed in most public places, including restaurants, stores, and airplanes
🟢 Training is intensive and specific to the individual’s disability
🔴 Only dogs (and in some cases, miniature horses) are recognized as service animals


Emotional Support Animals (ESAs): Companions for Comfort

An emotional support animal provides comfort and emotional stability just by being present. They are typically prescribed by a licensed mental health professional to individuals with conditions like anxiety, depression, or PTSD.

🟢 Do not require special training
🟢 May be allowed in housing under the Fair Housing Act (FHA)
🔴 Not granted access to most public places like restaurants or malls
🔴 Not recognized as service animals under the ADA

ESAs can be any type of animal, though dogs and cats are the most common.

What’s the Difference? Service Animals vs. Emotional Support Animals vs. Therapy Pets

Therapy Animals: Soothing Strangers in Shared Spaces

Therapy animals are trained — not to assist a single owner — but to provide affection and comfort to many people. You’ll often find them visiting hospitals, nursing homes, schools, or disaster relief areas.

🟢 Trained for calmness, obedience, and sociability
🟢 Work with their handler as a volunteer team
🔴 Not protected by the ADA or FHA
🔴 Must be invited or approved by institutions (e.g., hospitals, schools)

These animals are there to brighten someone else’s day — they’re not personal support animals.


Quick Comparison Chart

Feature Service Animal ESA Therapy Animal
Special Task Training ✅ Yes ❌ No ✅ Basic obedience
Public Access Rights ✅ Broad (ADA) ❌ Limited ❌ Limited/None
Housing Rights ✅ Yes (ADA) ✅ Yes (FHA) ❌ No
Purpose Disability Aid Emotional Support Comfort for Others
Animal Type Dog (or horse) Any animal Usually dog/cat

Conclusion

While all three types of support animals provide comfort, their roles and legal rights are very different. Knowing the distinction helps prevent misunderstandings — and ensures both people and their animals are treated with respect.